Choose the perfect maintenance plan to keep your solar panels
performing at their best. All plans include our satisfaction guarantee.
All plans include our satisfaction guarantee and help maintain your
warranty and insurance compliance.
Find the perfect plan for your needs with our detailed comparison.
Features | Standard | Upper | Proper |
Cleaning Services | |||
Professional Cleaning | ![]() | ![]() | ![]() |
Bi-Annual Service | ![]() | ![]() | ![]() |
Bird Dropping Removal | ![]() | ![]() | ![]() |
Inspections | |||
Visual Inspection | ![]() | ![]() | ![]() |
Basic Performance Check | ![]() | ![]() | ![]() |
Performance Optimisation | ![]() | ![]() | ![]() |
Thermal Imaging | ![]() | ![]() | ![]() |
Comprehensive System Checks | ![]() | ![]() | ![]() |
Support | |||
Email Support | ![]() | ![]() | ![]() |
Phone Support | ![]() | ![]() | ![]() |
4-Hour Emergency Response | ![]() | ![]() | ![]() |
1-Hour Emergency Response | ![]() | ![]() | ![]() |
Dedicated Account Manager | ![]() | ![]() | ![]() |
24/7 Priority Support | ![]() | ![]() | ![]() |
Additional Benefits | |||
Insurance Compliance Certificate | ![]() | ![]() | ![]() |
Performance Guarantee | ![]() | ![]() | ![]() |
Extended Warranty Coverage | ![]() | ![]() | ![]() |
Find answers to common questions about our maintenance plans and services.
The Standard plan includes bi-annual cleaning, basic checks and email support. The Upper plan adds thermal imaging, performance optimisation, 4-hour emergency response, and phone support. Both plans maintain your insurance compliance.
The Proper plan offers our highest level of service with 1-hour emergency response, 24/7 priority support, a dedicated account manager, performance guarantee, and extended warranty coverage. It's ideal for those wanting complete peace of mind.
Yes, you can upgrade your plan at any time. We'll prorate the remaining value of your current plan and apply it to the new plan. There are no upgrade fees or lock-in contracts.
We perform thorough cleanings every six months, typically scheduled before summer and winter. We'll contact you to arrange convenient times, and you can always request additional cleans if needed.
Available with our Proper plan, the performance guarantee ensures your panels maintain at least 90% of their rated efficiency. If performance drops below this level, we'll provide additional services at no extra cost.
Yes, all our plans come with a 100% satisfaction guarantee. If you're not completely satisfied with our service, we'll return to address any issues at no additional cost, or provide a full refund for that service.
Book your first clean today and experience the BrightStream difference. Remember, your first clean is free!